🛒 Order Guide – Placing Your Order Smoothly

To ensure a safe and timely delivery, we kindly ask all customers to contact our customer service team before placing an order. This helps us confirm product availability and answer any questions you may have.

✅ Before placing your order, please prepare and provide the following information accurately:

• Complete Shipping Address

• Full Name of the Recipient (First and Last Name)

• Recipient’s Phone Number (including country code if international)

• Postal Code

⚠️ Accurate information is essential. Any mistakes or missing details may result in shipping delays or failed deliveries, which we cannot be held responsible for.

If you need assistance at any stage of the ordering process, our support team is here to help via WhatsApp, email, or live chat.

Clean Factory Watch Shipping Process & Delivery Information

At Clean Factory, we are committed to delivering your high-quality replica watches safely, securely, and on time. Below you’ll find everything you need to know about our shipping procedures, policies, and what to expect after placing your order.

Order Processing Time

Before shipping, each watch undergoes a strict quality control check. This includes:

• Verifying the movement functionality

• Synchronizing the time accuracy

• Inspecting the case, dial, and strap for flaws

Processing time: 2–3 business days
This ensures your watch is in perfect condition before it leaves our facility.

Shipping & Delivery Timeline

We work with professional logistics companies that specialize in discreet and secure transport of sensitive items.

• Estimated delivery time: 10–20 business days (depending on destination)

• Extended lead times may occur during peak sale events or if the order contains rare models

Rest assured, our logistics partners are highly experienced in handling replica watches. Your parcel will not be held by customs.

Tracking Your Package

As soon as your order is shipped, you will receive a tracking number via WhatsApp or email.

Please note:

• Some courier websites may take up to 5 days to update tracking info.

• This is normal, and does not mean the package is lost or delayed.

Tip: You can track your shipment anytime using the courier’s official website once tracking is live.

Customs & Import Duties

At Clean Factory, we make every effort to minimize the possibility of customs charges for our customers:

• All parcels are declared at the lowest possible value to reduce import fees.

• Packages are labeled as “Gifts” to further lower the chances of incurring taxes.

Incorrect or incomplete shipping details may result in delivery failure, and we cannot be held responsible in such cases.

Shipping Fees

Shipping and handling costs are calculated based on your location and will appear during checkout.

We ship worldwide, and delivery zones are automatically estimated according to the destination country.

Safe & Secure Packaging

Every item is carefully packed with:

• Shockproof padding

• Moisture-resistant wrapping

• Discreet external labeling (no mention of watches or luxury goods)

Our goal is to ensure your order arrives in mint condition with no issues at customs or during transport.

Missed Delivery? We’ve Got You Covered

At Clean Factory, your satisfaction is our top priority. If your package wasn’t delivered due to an error on our part or was lost during transit, we will take full responsibility.

Here’s what we’ll do to make it right:

• ✅ We will reship a replacement watch at no extra cost to you.

• ✅ We will coordinate with our logistics partners to investigate and resolve any tracking or delivery issues promptly. 

Need Help?

If you have any questions about your delivery status, tracking updates, or shipping costs, don’t hesitate to contact our support team. We’re here to ensure you receive your Clean Factory timepiece with confidence and peace of mind.